A-to-Z Guide of Services
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24-Hour Customer
Service Center
For inquiries regarding water, sewer, storm repairs,
maintenance, solid waste/trash, or any other service issues, call 954-828-8000 or use the online form.
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DIRECTORY INDEX: A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W - Y - Z
Accessibility / ADA Coordinator — Voice: 954-828-5190 /
TTY: 954-828-5520
Matthew Cobb, AIC, AIS
Risk Management Coordinator
City of Fort Lauderdale
100 N Andrews Avenue, 3rd Floor
Fort Lauderdale, Florida 33301
E-mail: MCobb@fortlauderdale.gov
Phone: 954-828-5190
Fax: 954-828-5439
TTY: 954-828-5520
Florida Relay (Voice): 800-955-8770
Florida Relay (TTY): 800-955-8771
Adult/Senior Recreation Activities — 954-828-5383/4610
Adult Athletics — 954-828-8943
After School Child Care (see F.L.A.S.H.) — 954-468-1487
Airports:
Fort Lauderdale Executive
Airport (FXE) — 954-828-4955
The Executive Airport develops, operates, and maintains
Fort Lauderdale Executive Airport, Industrial Airpark,
and the Downtown Helistop. Passenger service and commercial
flights are not available at this airport. The airport
also maintains a Noise Abatement Hotline at 954-828-6666.
Fort
Lauderdale/Hollywood International Airport (FLL) -
Broward County — 954-359-1200
The Fort Lauderdale/Hollywood International Airport provides
passenger service and commercial flights.
Residential and commercial fire and interior alarms
must be registered with the City of Fort Lauderdale Police
Department.
Animal Control (Broward County) — 954-359-1313
To report unowned, injured, stray, or dead animals, call
the Broward County Animal Care and Regulation Division.
After normal business hours or for 24-hour emergency pickup,
call Broward County Central Dispatch at 954-765-5124.
Aquatics Hotline — 954-828-6555
Athletic Field Permits — 954-828-7275
Auction Information — 954-828-5960
The City of Fort Lauderdale holds public auctions twice
a year to dispose of excess property, such as autos, trucks,
and other equipment.
TTY (Hearing Impaired) — 954-370-3745
Banners — 954-828-6892
For sign permits, special promotions, grand opening banners,
and inflatables.
Bicycle Registration — 954-828-6400
Birth Certificates — 954-467-4413
For information about birth certificates,
contact the Broward County Health Department at:
2421 S.W. Sixth Avenue
Fort Lauderdale, FL 33315
(954) 467-4413
Boat Ramps/Launching Facilities — 954-828-5423
(also see Marine Facilities)
Boat
Registration (Broward County Revenue Collection Division)
— 954-765-4697
TTY (Hearing Impaired) — 954-370-3745
Building Permits and Inspections — 954-828-5191
To schedule inspections of permit work in progress,
please call Building
Department weekdays between 8
a.m. and 1:30 p.m. To speak
to an inspector, call between 7:30 a.m. and 8:00 a.m.
700 NW 19th Avenue
Fort Lauderdale, FL 33311-7834
(located just behind Lincoln Park off of Sistrunk Boulevard/NW 6th Street)
Office Hours: Monday - Friday, 8 a.m.
to 4:30 p.m.
Building Services provides services for building-related
activities.
- General Information — 954-828-6520
- Community Area Planning — 954-828-8981
- Community Inspections — 954-828-5207
- Engineering Permits — 954-828-5048
- Utilities Services — 954-828-5123
- Fax Permitting — 954-828-6330
- Inspection Scheduling — 954-828-5191
- Business Tax — 954-828-5195
- Urban Design & Development — 954-828-5203
- Professional Day Appointments (P&Z only) — 954-828-8980
- Professional Day Appointments (Building Division
only) — 954-828-5231
Bus Benches — 954-983-9111
Call Bench Ads, Inc. to report broken bus benches or
benches in need of maintenance in the City.
TTY (Hearing Impaired) — 954-357-8302
Business Assistance — 954-828-4515
The Business Tax is a tax for the privilege of engaging in or managing any business, profession or occupation within the city limits.
Cable
TV (Comcast Cable) — 954-252-1937
Comcast Cable is the City's franchised
cable operator. To report a complaint for the first time
or to request service, please contact
them at 954-252-1937.
For complaints that have been reported to Comcast Cable
but have not been resolved, or for questions or comments,
please contact the City of Fort Lauderdale's Cable Television
Office at 954-828-3180.
Searchable online calendar of important City events.
Canal Maintenance — 954-828-8000
Call to request debris removal or to report illegal dumping
into canals. For emergencies, please call 954-828-5440, Monday
- Friday, 9:00 a.m. - 4:00 p.m. or 954-828-5700 after 4:00
p.m. and on weekends.
Evergreen Historic Cemetery, Sunset Memorial Gardens, and Lauderdale Memorial Park
The Community Emergency Response Team (CERT) program
is a free, seven-week course that provides residents with
basic training in emergency preparedness, disaster survival,
and rescue skills.
City Attorney's Office — 954-828-5940
The City Clerk serves as liaison between the City Commission,
City Departments and the public. Individuals may contact
the City Clerk's Office for information about Citizens
Advisory Boards, Committees, and City Commission Agendas
and meetings.
City Events Hotline — 954-828-5363
City Hall — 954-828-5000
100 N. Andrews Avenue
Fort Lauderdale, FL 33301
General information is available by telephone from 7:45
a.m. - 4:45 p.m., Monday - Friday. Security Services will
provide an escort from the building to the parking garage
for individuals attending night meetings.
City Records Management Services — 954-828-3772
For information about City Public Records.
Code Enforcement - 954-828-5207
A citizen can report a code complaint by calling the Code Enforcement Division at 954-828-5207 or sending an e-mail to code@fortlauderdale.gov. Please provide information regarding the location and nature of the violation. The inspector assigned to the area will conduct an inspection of the property and if it is determined that a violation exists, will enforce accordingly
Residents are encouraged to report possible code violations
(such as overflowing dumpsters, overgrown lawns, tenants
living in housing that fails to meet minimum housing standards),
other municipal code violations that affect the health,
safety, or aesthetics of the community, and criminal code
violations.
Combat Auto Theft — 954-828-5501
The City of Fort Lauderdale Police Department's Combat
Auto Theft is a community-based program to help deter
and combat auto theft. City residents may register their
vehicles in the program.
Community Development Block Grant Program (CDBG) — 954-828-4526
Annual funding for qualified individuals to provide community
and economic revitalization to targeted neighborhoods.
Community Events — 954-828-5363
Up-to-date information about the City's Community
Events.
Community Police Academy — 954-828-6432
The Community Police Academy is a free,14-week program
designed to help citizens become better informed about
the mission, resources, practices, and services of the
Fort Lauderdale Police Department.
Community Policing/Community Support Division — 954-828-6400
Citizens and police working in partnership to reduce
neighborhood crime and enhance the quality of life by
seeking innovative solutions for better crime control.
The Broward County Consumer Affairs Division assists
people who feel they have been victimized by unfair or
deceptive trade practices. The Division investigates and
mediates consumer/vendor disputes, provides information
and referral services, prosecutes businesses found to
be committing unfair and deceptive business practices,
and provides educational materials on various topics,
including landlord-tenant relationships and small claims
court procedures.
Greater Fort Lauderdale/Broward County Convention Center
This organization is a full service bureau funded by
the 5% hotel tax with the mission of marketing Broward
County as a year round destination for convention, incentive,
meeting, and leisure travelers.
Crime Prevention Unit — 954-828-6400
The City of Fort Lauderdale Police Department's Crime
Prevention Unit offers free, confidential security surveys
to residents and business owners. Officers are also available
to attend homeowners, civic association, and neighborhood
meetings to discuss security-related topics.
Customer Service Center (24-hour) — 954-828-8000
For inquiries regarding water, sewer, storm repairs,
maintenance, and solid waste/trash.
Death Certificates — 954-467-4413
For information about death certificates, contact
the Broward County Health Department at:
2421 S.W. Sixth Avenue
Fort Lauderdale, FL 33315
(954) 467-4413
Development Services — 954-828-5203
For information about development and redevelopment of
property in the City.
The Downtown Helistop operates 24 hours a day, seven
days a week, providing quick and convenient access to
the
City's
Central
Business District for helicopters up to 11,900 pounds.
Elevation Certificates — 954-828-5756
General Information — 954-828-5300
24-hour Job Information Hotline — 954-828-5317
TDD Access — 954-828-5986
For design, planning and construction of speed humps,
road closures, medians, special assessment projects, engineering
permits, and construction/consultant project bids.
E M E R G E N C I E S — Dial
9-1-1
EMS (For Non-Emergency Medical Services) — 954-828-7421
Non-urgent requests and information.
Searchable online calendar of important City events.
Everglades Holiday Park (Privately Owned) — 954-434-8111
21940 Griffin Road
A permit is required for all photography or filming on
City property.
Fire and Life Safety Inspections — 954-828-6370
Citizens may call the Fire Prevention Bureau's Records
Office to obtain information and reports about fire and
life-safety inspections.
Fire Reports and Records — 954-828-6827
Call the Department's Fire Reports and Records Office
to obtain information and reports about medical, fire
incidents, and to request general statistical data.
F.L.A.S.H. Program (Fort Lauderdale After School Hours)
— 954-468-1487
The City of Fort Lauderdale's F.L.A.S.H. program is a
licensed after school program which operates at five area
elementary schools Monday - Friday, 2:00 - 6:00 p.m.
Fort Lauderdale Automated Inspection Request (F.L.A.I.R.) Line,
operates 24-hours a day/7 days a week, allows customers
to schedule, check the status of or cancel permit inspections, as well as pay permit fees by credit card (VISA or MasterCard).
Flood Information — 954-828-5203
Residents may call the City's Zoning Division with general
questions about flooding, flood zones and property elevation
levels. Floodplain maps, which identify areas of the City
prone to flooding, may be reviewed at the Construction
Services Bureau, located at 300 NW 1st Avenue.
Florida Relay — 800-955-8770 / TTY: 800-955-8771
Foreign Trade Zone #241 — 954-828-4966
The City's new FTZ helps businesses defer, reduce or
eliminate US Customs duties and fees on products imported
to the US. Qualified companies can move into a pre-approved
location or work with the City to designate existing locations.
Fort Lauderdale Aquatics — 954-768-0093
ISHOF Museum — 954-462-6536
Jack Nelson Swim School — 954-764-4822
Garbage Cart Service and/or Repair — 954-828-8000
The City provides 65-gallon garbage carts for all household
garbage, 90-gallon carts for yard waste, and two recycling
bins for newspapers and other recyclables.
Graffiti Hotline — 954-828-6402
Health Department (Broward County) — 954-467-4700
Disaster Recovery Initiative — 954-828-4527
This program provides assistance for home repairs due to damage sustained during hurricane Wilma.
First-Time Homebuyers Program — 954-828-4527
This program assists income-eligible homebuyers purchasing a property in the city limits of Fort Lauderdale with a loan up to $75,000 towards their down payment and closing costs.
Foreclosure Prevention — 954-828-4527
Provides a one time grant up to $10,000 for income-eligible homeowners who are in jeopardy of losing their homes due to foreclosure.
HOME Program — 954-828-4527
Annual funding is available to eligible residents for
affordable housing assistance.
Housing Opportunities for Persons with AIDS (HOPWA)
— 954-828-4775
Housing assistance and support services for HIV positive
residents. Services include group home living, independent
living, and emergency financial assistance to prevent
homelessness.
Nonprofit Acquisition and Improvement Loan Program
(NAIL) — 954-828-4511
Funds are available to assist nonprofit social service
organizations in the acquisition and renovation of structures
used for nonresidential activities.
Owner-Occupied Rehabilitation — 954-828-4527
This program provides loans to qualified lower-income
homeowners to bring their homes up to City Code standards
and help keep neighborhoods attractive.
Rental Rehabilitation — 954-828-4509
This program is designed to increase the supply of affordable
rental housing by encouraging investors to acquire and/or
renovate existing rental units which are made available
to low/moderate income renters. Loans are provided to
rental property owners to cover up to one-half of the
rehabilitation costs necessary to bring the dwelling up
to City Code standards.
Replacement Housing — 954-828-4527
Qualified homeowners with houses that cannot be rehabilitated
can participate in this program which provides a new house
on the owner's existing lot.
Hurricane season in South Florida runs from June 1 to November 30. Get ready now!
Information (City of Fort Lauderdale):
City Hall — 954-828-5000
Public Information Office — 954-828-4746
Internet (City of Fort Lauderdale Website) — 954-828-4740
Visit the website at www.fortlauderdale.gov or send e-mail to webmaster@fortlauderdale.gov.
Jobs (City of Fort Lauderdale)
General Information — 954-828-5300
24-hour Job Information Hotline — 954-828-5317
Hearing Impaired (TDD Access) — 954-828-5986
Lien Searches and Inquiries (City Properties) — 954-828-5155
Dockmaster's Office — 954-828-5423
Las Olas Municipal
Marina — 954-828-7200
240 Las Olas Circle
New River/Riverwalk
Docking Facility — 954-828-5423
2 S. New River Drive, East
Cooley's Landing Marina — 954-828-4626
(Includes boat launching ramps.)
450 SW 7th Avenue
Boat Launching Facilities:
George English Park — 954-828-5423
1101 Bayview Drive
SE 15th Street — 954-828-5423
Located at east end of SE 15th Street.
Boat Launching/Parking Permits — 954-828-3700
Monthly and annual parking permits for the City's boat
launching facilities may be purchased through Parking
Services.
For information about marriage licenses, contact
the Broward County Clerk of Courts at:
Main Broward County Courthouse
Marriage Division
201 SE 6th Street, Room 270
Fort Lauderdale, Florida
Public Information: 954-712-7899 Ext. 7842
Marriage License Copies: 954-712-7899 Ext. 7841
Mayor's Office/City Commission Office — 954-828-5003
The Neighbor Support Office provides additional outreach and enhanced services to our neighbors, while fostering transparency in government. The office serves as a central resource to effectively address issues of interest and concern.
NCIP provides matching funds for the construction of
capital improvements to the City's neighborhoods.
Noise Abatement Hotline (to report loud aircraft) — 954-828-6666
The City of Fort Lauderdale Executive Airport operates
a comprehensive Noise Abatement program to minimize aircraft
noise in residential neighborhoods. Citizens may call
to report excessive or unusual amounts of aircraft noise. To report all other noise disturbances, please contact the Fort Lauderdale Police Non-emergency number at 954)-828-5700.
Ocean Rescue (Beach Lifeguards) — 954-828-4595
Outdoor Events Information and Permits — 954-828-5362
290 NE 3rd Avenue
For general parking information, parking ticket payments, parking permits, Parcxmart Cards, SmartPark In-Car Parking Meters, and Resident Beach Parking Cards.
Bass Park — 954-828-8498
2750 NW 19th Street
Pool 484-0930
Beach Community
Center/Galt Ocean — 954-828-4610
3351 NE 33rd Avenue
Joseph C. Carter Park — 954-828-5411
1450 W. Sunrise Boulevard
Gymnasium — 954-828-4592
Pool — 954-828-5407
Social Center — 954-828-5408
Croissant
Park — 954-523-1063
245 West Park Drive
Pool — 954-523-1068
George
English Park — 954-396-3620
1101 Bayview Drive
Holiday Park — 954-828-7275
1300 E. Sunrise Boulevard
Activity Center (recording) — 954-828-5385
Gymnasium — 954-828-5993
Social Center — 954-828-5383
Jimmy Evert Tennis Center, 701 NE 12th Avenue — 954-828-5378
War Memorial Auditorium, 800 NE 8th Street — 954-828-5380
Lauderdale Manors Park — 954-828-5412
1340 Chateau Park Drive
Pool — 954-828-5402
Mills Pond
Park — 954-828-8943
2201 NW 9th Avenue (Powerline Road)
Osswald Park — 954-497-1636
2220 NW 21st Avenue
Riverland Park — 954-321-1234
950 SW 27th Avenue
Pool — 954-321-1237
Riverside Park — 954-468-1553
555 SW 11th Avenue
Snyder Park — 954-828-4585 or 954-828-4341
3299 SW 4th Avenue
Warfield Park — 954-759-6896
1000 N Andrews Avenue
For a complete list of Parks and Recreation facilities,
call 954-828-7275.
Park Maintenance — 954-828-7275
For information call Monday - Thursday, 9:00 a.m. - 12:30
p.m. and 1:30 p.m. - 3:45. A Passport Application Center
is located in the Broward County Governmental Center at
115 S. Andrews Avenue in Fort Lauderdale. Hours of operation
are Monday - Friday, 8:30 a.m. - 4 p.m. For recorded information,
call 765-4697. This facility only handles walk-in requests
and does not provide telephone service.
Pavilion/Park Permits — 954-828-7275
For pavilion/park permits at Snyder Park, call 954-828-4585;
for George English Park, call 396-3620; and for Mills
Pond Park, call 954-828-4565.
Permits — 954-828-5191
Plan Review — 954-828-6520
Building plans must be submitted to the Building Services Center to ensure compliance with electrical, structural,
mechanical, plumbing and fire regulations. Call for more
detailed information about hours of operation, appointments,
and available services.
Print Shop and Graphics Services — 954-468-1664
The Print Shop and Graphics Center provides competitively
priced printing and graphics services, including the production
of newsletters, brochures, forms, and flyers, to nonprofit
and neighborhood organizations.
Property Records/Microfilm — 954-828-5257
Located at the Building Services Center, 700 NW 19th Avenue. Hours
of operation are Monday - Friday, 8 a.m. - 4 p.m.
City building plans and property records may be reviewed
and copies purchased.
Formal bids and contracts available for solicitation,vendors
registration and City's auction of surplus items.
The City provides two 18-gallon, blue recycling bins
to its sanitation customers for weekly recycling service.
Items accepted are newspapers and inserts in one bin and
aluminum/steel cans, clear, brown, green and blue glass
bottles, plastic bottles (#1, 2, and 3), milk/juice
cartons in the second bin. Cardboard boxes that are broken
down (12 x 18 inches) may be left at the curb next to
the recycling bins.
Customer Service
954-828-8000
Risk Management — 954-828-5177
Risk Management handles the administration of the City's
insurance programs.
Riverwalk Signature Brick Program — 954-468-1541
Commemorative bricks along the City of Fort Lauderdale's
picturesque Riverwalk may be purchased. Proceeds from
the program are used to help fund Riverwalk advocacy and
beautification projects.
Safe Place — 954-568-2801
A program which offers temporary refuge for at-risk children
and teens. Adolescents going through a crisis can receive
free, confidential, professional help. All 12 fire stations
in Fort Lauderdale are designated and marked "Safe
Place."
Save Our Swales Program (S.O.S.) — 954-828-7844
A program designed to provide property owners with information
and guidelines to follow in order to help preserve swales,
the utility right-of-way located along the property edge.
Senior Recreation Activities — 954-828-5383/4610
Sewer Repairs (24 Hours) — 954-828-8000
Call to report sewer problems, backups, sewage in the
roadway, or emergency repairs.
Special Assessment, Billing and Inquiries — 954-828-5155
Special Events Hotline — 954-828-5363
Stadiums:
Fort Lauderdale Stadium (City of Fort Lauderdale) —
954-828-4980
Lockhart Stadium (Broward County School Board) — 754-321-1200
Storm Drains (24 Hours) — 954-828-8000
Call to report clogged storm drains, sink holes surrounding
drains, missing or damaged grates.
Street Lights (FPL) — 954-797-5000
Call Florida Power and Light (FPL) to report problems
with residential street lights.
Street Maintenance — 954-828-8000
Call to report potholes, cave-ins, and other necessary
street repairs.
Swimming Pools:
Bass Park — 954-484-0930
2750 NW 19th Street
Joseph C. Carter Park — 954-828-5407
1540 W. Sunrise Boulevard
Croissant Park — 954-523-1063
245 West Park Drive
Fort Lauderdale Aquatic Complex — 954-828-4580
501 Seabreeze Boulevard
Fort Lauderdale High School — 954-828-5401
1600 NE 4th Avenue
Lauderdale Manors Park — 954-828-5402
1340 Chateau Park Drive
Riverland Park — 954-321-1237
Sunrise Middle School Pool — 754-322-4790
1750 NE 14th Street
Teen Programs — 954-828-8944
A wide range of programs are offered to teens in the
City, including athletics, arts, academics, and life skills.
The Smooth Operator driving education course is offered,
as well as supervised evening activities at City parks.
Traffic Signals and Signage (Broward County) — 954-484-9600
To report problems with traffic signals, signs and pavement
markings.
Trash Pickup — 954-828-8000
Tree Abuse Hotline — 954-828-5200
Tree Maintenance/Urban Forester — 954-828-5785
The City's Urban Forester directs the City's Adopt-A-Tree
and Memorial Tree programs, provides advice to residents
about tree care, tree selection, and general landscaping,
and is available to speak to homeowners associations and
civic groups.
Commuter Rail Organization — 1-800-874-7245
Bus Feeder Information — 954-357-8400
TTY (Hearing Impaired) — 954-357-8302
Call Urban Design & Development with
questions about City zoning ordinances, including requirements
for landscaping, parking, signs, setbacks, subdivisions,
street and alleys, and other land use regulations.
Activate secure online account access; pay your bill
online by credit or debit card; check your account history;
learn about the Automatic Bill Payment Plan; change your
profile or billing address; retrieve your PIN.
Urban Forester — 954-828-5785
Vendor Registration — 954-828-5161
Businesses interested in making application to register
as vendors with the City of Fort Lauderdale may contact
the City's Purchasing Division to receive recorded information
and instructions.
The Visioning Committee is spearheading a community initiative to outline a vision for Fort Lauderdale’s future. The Committee’s primary objective is to gather input from every neighborhood in our diverse community. Visit their website at www.fortlauderdalevision.org.
War Memorial Auditorium Box Office — 954-828-5381
Waste Disposal Program — 954-828-8000
Water Billing — 954-828-5150
Call Customer Service for information regarding all charges
appearing on water bills and for the connection or disconnection
of water service. You can also use our Online
Utility Billing page to make
secure, online payments. Payments
may also be made in person on the first floor of City
Hall at 100 N. Andrews Avenue.
Lobby Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.
A
drive-through facility is located in the parking lot
of City Hall to pay water bills or parking tickets.
Hours:
Monday and Friday, 8:00 a.m. - 5:00 p.m. Tuesday - Thursday,
8:00 a.m. - 4:30 p.m.
Water and Wastewater Services and Repairs — 954-828-8000
The 24-hour line is available to report water leaks,
damaged or leaking fire hydrants, meter leaks, or other
emergency repairs.
Zoning — 954-828-6031
Call the City of Fort Lauderdale Planning & Zoning Department with
questions about City zoning ordinances, including requirements
for landscaping, parking, signs, setbacks, subdivisions,
street and alleys, and other land use regulations.
This Services Guide is produced by the
City of Fort Lauderdale Public
Information Office for residents and visitors to the City. For questions, please call
the Public Information Office at 954-828-4746 or send
e-mail to webmaster@fortlauderdale.gov.
ADA
Notice: If you would like this publication
in an alternate format (large print, audio
tape), please contact
the Public Information Office at 954-828-4746 or e-mail webmaster@fortlauderdale.gov.
