Public Works Department
The Public Works Department's mission is "to
achieve total customer satisfaction by
providing quality public services." These
public services include all water, wastewater,
and stormwater activities
throughout the City of Fort Lauderdale and several
adjacent communities. All sanitation operations
the City are covered as well. In addition to operating
and maintaining the facilities associated with
services, the department maintains all city-owned
buildings, public streets and rights-of-way.
department, the largest provider of infrastructure
service in Broward County, employs more than
who currently serve a population of 300,000.
The department is organized into three
major functional areas:
Office of the Director
This division provides managerial, technical,
and administrative services to the department including
clerical, records, personnel, training, safety, financial,
inventory, process control and office automation services.
Customer Operations Division
This division provides 24-hour service 365
days each year in support of the department's mission. All
customer inquiries related to any of the services we provide
are the responsibility of Customer Operations. Representatives
in the Customer Service Center can be reached through the
customer hotline, 954-828-8000. In addition to answering
pertinent questions, investigating complaints and solving
unusual problems in an effective manner, the Service Center
also tracks customers contacts to ensure that satisfactory
resolutions are achieved.
Another function of the Customer Operations
Division is "Operation Nightmoves." Under this program all
customer contact points in departments other than Police
and Fire are transferred each night and weekend to the Service
Center. Questions ranging from Parks and Recreation special
events to airport noise complaints can receive attention
in this manner and citizens do not have to "...call back
Providing specific and immediate action to
meet the needs of the customers is the purpose of the Customer
Service Center and has become an integral part of achieving
the overall goals of the City of Fort Lauderdale.
Sanitation Services Division
This division prides itself on the levels
of sanitation services offered to residents. Through the
City Commission's "Clean City Initiatives," keeping Fort
Lauderdale clean and beautiful is of paramount importance.
This division provides an enhanced level of service that
includes twice-weekly garbage collection, weekly curbside
recycling, monthly bulk trash collection, and street
Notice of Full Cost of Solid Waste Management
In accordance with Florida Department of Environmental
Regulation Rule No. 17-708, the following is the average
cost of solid waste collection and disposal services
to a residential or commercial customer for the fiscal
year ending September 30, 2002.
Total Sanitation Cost
The City's Recycling Programs provide once-a-week
pick up for recycling. We collect all state-mandated materials
(newspaper, glass, plastic, aluminum, steel and poly-coated
paper containers), as well as corrugated cardboard. The
City also provides pilot commercial and multi-family recycling
collection program services. The recycling section also
applies for and administers the residential recycling and
waste tire recycling grants.
Clean City Maintenance
The Bulk Trash Pick-up Program features bulk
trash collection of large household items and tree trimmings,
up to 10 cubic yards in size, for residential customers.
Pickup days are once a month including scheduled holidays
(except for Christmas Day). Items accepted for bulk trash
pick up include appliances, furniture, carpet, mattresses,
toys, wood scraps, cabinet doors, tree clippings, leaves
in boxes/bags or tires (4 max.). The City provides special
pick ups by appointment, for a fee, if items are too large
for pick up. The City now recycles 100% of all yard waste.
Separating yard waste from other bulk trash at the curb
helps keep disposal costs down.
The Lot Cleaning Program includes removal
of trash and debris from city properties, railroad rights-of-way
and alleys. An integral part of this program is cleaning
up abandoned properties that have received code violations
from Building and Zoning.
This Engineering Division provides engineering, architectural,
and project management services. It recommends to the City
Commission projects for contract award which include seawall
replacement, major renovations, utilities replacements,
neighborhood improvement projects, and annual resurfacing
program. It also processes all construction and consultant
payments for projects plus all operating budget expenses.
The division administratively manages the
capital funds including general capital projects, water
and sewer fund, stormwater, and grants for certain projects.
In addition, it serves as the main resource to other city
departments and citizens regarding the capital improvement
Distribution and Collection Division
This division operates and maintains a 770
mile potable water distribution system, 330 mile wastewater
collection system and a 127 mile stormwater collection system
serving 57,000 accounts within Fort Lauderdale, as well
as several adjacent large user cities. The division also
maintains and repairs asphalt road surfaces and road shoulders.
The Maintenance Division operates and maintains
four raw water wellfields containing 55 separate well sites
and four electric generation sites; 237 pump and lift stations
at separate sites throughout the City, and the Central Maintenance
The division also operates and maintains
one drawbridge and maintains forty-nine (49) fixed span
bridges. Additionally, the division maintains the city-owned
street light system (approximately 3,300 units), pays for
electric service to 3,300 city and 10,500 FP&L lights, and
maintains the appearance, structure and operations of city
buildings, storm pumps, fences and other facilities including
electrical, air conditioning, mechanical, painting, carpentry,
welding, plumbing and custodial services.
Environmental Services Division
The Environmental Laboratories section provides
compliance monitoring services as well as chemical and microbiological
analysis for drinking water, wastewater, recreational water
and stormwater systems to ensure that these functions comply
with expanding local, state and federal health and environmental
rules and guidelines. The laboratory is State-certified
and performs testing services for other city departments
The Environmental Services section is charged
with protecting the infrastructure of the Public Works
Department either by damage or misuse. This infrastructure
includes, but is not limited to: water mains, lines and
meters; wastewater mains and pumping stations; and stormwater
lines, catch basins, and outfalls.
The section administers the State and County
required backflow and cross-connection control program,
the federally mandated and stated controlled industrial
pretreatment program, and the federally mandated stormwater
permitting program. It is also in charge of hazardous materials
disposal and many forms of environmental sampling for the
All Public Works Department operational
permits with all regulatory agencies including EPA, FDEP,
BCDNP, SFWMD are renewed and updated by this section.
The Project Management section manages engineering
projects from design through construction certification
and provides contractual services to other local communities.
The City of Fort Lauderdale provides regional
water and wastewater services to approximately 300,000 residents
of the central portion of Broward County. In addition to
serving the citizens of Fort Lauderdale directly, the City
contractually provides these services to adjacent communities
through master metering points.
This division operates and maintains two
(2) water treatment plants (Fiveash and Peele-Dixie) with
a distribution capability of 90 million gallons per day
(MGD) and a regional wastewater treatment plant (G. T. Lohmeyer)
with a collection capability of 55.7 MGD serving Fort Lauderdale
and other adjacent municipalities throughout Broward County.