Structural Innovation

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19-138-Perf-Mgt-Excellence-2019 (002)

The City Manager's Office is committed to building a culture of innovation that values inclusive leadership, creativity, internal collaboration, external partnerships, and community connections.

The Structural Innovation Division of the City Manager’s Office is responsible for managing and coordinating the City’s ISO 9001:2015 certified Quality Management System, FL2STAT, which focuses on continual exponential improvement and the delivery of quality services.

FL2STAT  is comprised of a variety of Citywide initiatives crossing all departments, such as the City’s Vision and Strategic Plan, the annual budget narrative, process improvement projects, performance management and data analytics, ISO 9001 certification, annual neighbor survey, strategic initiative teams, and the City Commission’s Annual Action Plan.

The division focuses on creating a cross-functional culture where departments collaborate to efficiently address key areas for improvement and streamline processes and structure.  The Structural Innovation Division is a dedicated resource to all departments in the City to provide training, coordination, guidance, and support.


Vision Plan

 5455 Press Play Fort Lauderdale 2024 Strategic Plan_10-21-19 WEB_Page_01

 Commission Annual Action Plan Cover 2020

4360 City Circle ISO Certified 2015 Logo

Annual Action Plan
ISO 9001:2015 
Management System

 Vision Scorecard

 2018 City of Fort Lauderdale Neighbor Survey





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