Get the latest coronavirus updates and information on community resources and business assistance.

Frequently Asked Questions

Press Enter to show all options, press Tab go to next option
Utility Billing Logo Banner

Expand/Contract Questions and Answers

  • What information is available about the KIOSKS?

  • What do I have to do to open a new account?

  • How do I close out my account?

  • Can I receive a credit for filling my pool?

  • How often do you bill?

  • Why is my bill so high?

  • Can you send someone to check for leaks at my property?

  • How can I get a separate irrigation meter at my property?

  • What is service availability?

  • Why do I have to pay service availability?

  • Is there any way to get out of paying service availability?

  • When will my deposit be refunded?

  • Why do I have to pay $44 to have my service restored?

  • Why are the sewer rates so high?

  • How can I pay my bill?

  • What are the rates for water and sewer?