Help and Customer Service

Report Problems with Online Utility Billing & Collections

Having problems with activating your online access or paying your bill online?

• View a list of Frequently Asked Questions for answers to common questions.
• You may also report a problem if you continue to experience difficulties.

Service and Billing Inquiries

Utility Billing, Connects and/or Disconnects
954-828-5150

Sanitation Cart Service
954-828-8000

Trash, Recycling, Bulk Pick-Up, Sewer, Storm Drains
954-828-8000

Lobby Hours

Walk-In
Development Services Department
700 N.W. 19th Avenue, Fort Lauderdale, FL 33311
Monday to Friday 8:00a.m. to 4:00p.m.

Contact Us

If you have any questions, please contact:

City of Fort Lauderdale
Utility Billing & Collections Office
Development Services Department
700 N.W. 19th Avenue
Fort Lauderdale, FL 33311

Phone: (954) 828-5150
Fax: (954) 828-5880
Office Hours: Monday-Friday 8:00a.m. to 5:00p.m.

Customer Service Center
700 N.W. 19th Avenue
Fort Lauderdale, FL 33309

Phone: 954-828-8000
Fax: 954-828-7791
FixIt FTL