Cigna Medical Benefits

Cigna is your medical and prescription carrier (1-800-244-6224 or www.cigna.com).

• Cigna is the City's medical carrier - Group Number 3335139 (OpenAccessPlus Network for all plans)
• Cigna is the City's prescription provider (RxBIN 017010, RxPCN 0215COMM)
• HRA = Health Reimbursement Account
• HDHP = High-Deductible Health Plan
• OAPIN = Open Access Plus In-Network
• Glossary of Health Coverage and Medical Terms(PDF, 115KB)

Benefit Summaries

2025 Summaries of Benefits and Coverage (SBC)

• 2025 Cigna Consumer Driven Health Plan (CDHP) with Health Reimbursement Account (HRA) SBC(PDF, 3MB)
• 2025 Cigna Consumer Driven Health Plan (CDHP) without HRA SBC(PDF, 3MB)
• 2025 Cigna OAPIN2 (HMO1) SBC(PDF, 3MB)
• 2025 Cigna OAPIN2 (HMO2) SBC(PDF, 3MB)

2025 Summary Plan Descriptions (SPD)

• 2025 Cigna Consumer Driven Health Plan with Health Reimbursement Account SPD(PDF, 576KB)
• 2025 Cigna Consumer Driven Health Plan (CDHP) without HRA SD(PDF, 510KB)
• 2025 Cigna OAPIN1 (HMO1) SPD(PDF, 543KB)
• 2025 Cigna OAPIN2 (HMO2) SPD(PDF, 545KB)

Benefits Information

Cigna Medical

• Cigna One Guide(PDF, 171KB)
• Cigna Medical Claim Form(PDF, 377KB)
• When and How to Use MDLIVE(PDF, 80KB)
• Accessing MDLIVE Services via myCigna(PDF, 295KB)
• Virtual Care Wellness Screening Customer Flyer(PDF, 605KB)
• Cigna Virtual Care MDLIVE E-Treatment Customer Flyer(PDF, 71KB)
• Cigna Virtual Care Know Before You Go Customer Flyer(PDF, 1019KB)
• MDLIVE for Cigna Virtual Care Flyer(PDF, 240KB)
• MDLIVE How to schedule an appointment video
• Behavior Health Centers of Excellence Flyer(PDF, 1MB)
• Know Your Lemons(PDF, 552KB)
• Visana Health(PDF, 215KB)
• Menopause(PDF, 214KB)
• Prior Authorization Status Tracker(PDF, 582KB)
• myCigna Cost Comparison Tool

Behavioral Care

• Mental Health Resources and Seminars | Cigna Healthcare
• Autism Awareness Resources and Seminars | Cigna Healthcare
• Eating Disorders Resources and Seminars | Cigna Healthcare
• Substance Use Disorders Resources and Seminars | Cigna Healthcare
• CLIMB Mindfulness Podcasts | Cigna Healthcare
• Stress Management Toolkit | Cigna Healthcare
• Topic: Loneliness | Cigna Healthcare
• Behavioral Health Resources Guide(PDF, 1MB)
• iPrevail and Cigna flyer(PDF, 1MB)
• Happify and Cigna flyer(PDF, 572KB)
• National Community Resources flyer(PDF, 1MB)
• Virtual Behavioral Therapy Resources guide(PDF, 1MB)

Care Options

• Cigna Healthcare 24/7 Support
• Convenience care clinics flyer(PDF, 549KB)
• In network labs flyer(PDF, 377KB)
• Know before you go flyer(PDF, 1019KB)
• ER alternatives flyer(PDF, 706KB)

Important Links

• Find Network Providers
• myCigna - Get access to your Personal Health Information
• Preventive Care Guide(PDF, 3MB)
• Preventive Care Screenings Flyer(PDF, 1MB)
• myCigna Registration Flyer(PDF, 333KB)
• myCigna App Flyer(PDF, 326KB)
• Influenza (Flu) | CDC
• Member Guide | Cigna Healthcare
• Healthcare Terms and Definitions
• Knowledge Center | Cigna Healthcare
• Getting and Staying Active Guidebook(PDF, 443KB)
• Cigna Healthcare Digital Enhancements(PDF, 529KB)